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Forum Discussion
"QR code Detection Failed" message attempting to scan QR
In 1Password app, I am trying to enable MFA for a site
I select the "Scan QR Code" button and I get this message
Note that I have allowed screen recording permissions
...
Hi, I want o share I'm experiencing the same issue as well with my Atlassian account (https://id.atlassian.com/2step/enrollment/2-configure-app), 1Password kept failing to detect the QR code on screen and show a rather unhelpful message "QR code detection failed." without any suggestion how to fix it. I'm on Sonoma 14.5, 1Password version:
1Password for Mac 8.10.36
81036049, on PRODUCTION channel
I tried restarting 1Password, screenshot the QR and open it in Preview, no dice. The site offers a way to input without using a QR code but it doesn't seem like 1Password supports this method:
