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Forum Discussion

1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

QR code detection

This discussion was created from comments split from: QR code detection failed - 1Password for Mac. I split your conversation into a new one so the original poster did not get a lot of emails from ou...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

egrep

I'd like to ask you to create a diagnostics report that will give us more insight into your setup and a chance to review any logs.

  1. Open 1Password.
  2. Click 1Password in the menu bar.
  3. Click Preferences.
  4. Click Advanced in the new window that appears.
  5. Click Send Diagnostics.
  6. Click Reveal.
  7. Attach the .1pdiagnostics file saved in that folder to your reply.

The diagnostic report doesn't include any private information like your logins, Password, or Secret Key. About 1Password diagnostics information