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Former Member's avatar
Former Member
3 years ago

QR code scanning isn't functioning in 1Password for Mac

Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

I'm sorry for the late reply in this thread. For those who are still facing this issue today can you please tell me the following:

  1. Are you using an external monitor?
  2. If you are using an external monitor then is 1Password on the same screen as the QR code that you're trying to scan?
  3. Can you post the URL of one website whose 2FA QR code 1Password 8 for Mac reliably fails to scan on your Mac?
  4. Which specific version of 1Password 8 is installed? (Click 1Password > About 1Password)

I look forward to hearing from you. 🙂

-Dave