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Former Member's avatar
Former Member
3 years ago

QR code scanning isn't functioning in 1Password for Mac

Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating ...
macos
Bikr's avatar
Bikr
Occasional Contributor
3 years ago
  1. Yes, I'm using an Apple Studio Display as a second monitor.
  2. The 1Password main window and the Chrome browser tab with QR code are both on the Studio Display. But I did just try it without the external display (so both windows are on my MacBook) and I still get the "QR code detection failed" toast.
  3. URL: https://secure.backblaze.com/account_settings.htm is the base page but the QR code is in a modal on top of that page (see below).
  4. 1Password version: 1Password for Mac 8.9.13 (80913040)