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Forum Discussion
QR code scanning isn't functioning in 1Password for Mac
Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating ...
1P_Dave
Moderator
Moderator@jjasghar
You do indeed have to select a TOTP-compatible QR code so that you can use 1Password as an authenticator app for a service. The other option that you've referred to likely uses WebAuthn which is another type of two-factor authentication.
@bobabuoy
I'm sorry that the QR code scanner isn't working on your Mac. Our developers are still investigating the issue and I've added your report to the internal work item as well.
-Dave
