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Forum Discussion
Former Member
3 years agoQR code scanning isn't functioning in 1Password for Mac
Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating ...
stevegroomsro
9 months agoNew Contributor
I've had this problem for some weeks. Today tried again to scan a TOTP QR code. tried different browsers and different zoom levels - no luck. Turned off and back on 1Password permission in Privacy & Security > Screen Recording and restarted 1Password - also did not work.
Finally. Removed the 1Password permission from the screen recording session. Closed 1Password. Added 1Password manually to screen recording. Started 1Password. This time it worked!!
There is a difference between enabling 1Password screen recording and adding 1Password screen recording permission.