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Forum Discussion
QR code scanning isn't functioning in 1Password for Mac
Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating to the latest version (today) and restarting the computer. When I click the "Scan QR Code" button, the scanner window does not appear. Instead, I immediately see the "QR code detection failed" error at the bottom of the screen. Please help. Thanks!
1Password Version: 8.7.0
Extension Version: 80700049
OS Version: 12.3.1
Referrer: forum-search:QR code scanning isn't functioning on 1Password for Mac 8.7.0 80700049, on BETA channel
Same issue here, 1Password for Mac 8.7.1 on macOS 12.3.1.
Clicking "Scan QR code" from the purple banner on an item leads to a pause, and then "QR code detection failed" in a black bubble at the bottom of the window. No scanner window appears as in 1Password 7. I have tried this with and without a QR code present on the screen, and have cycled the screen recording permission in Security & Privacy (restarting 1Password fully each time).
Edit, further: I've tried to scan the QR code via the icon in the field that appears when you're editing the entry, but the same thing happens.
1P_PeterGCommunity Manager
Excellent, thank you @kucoinlaundromat. We're always happy to make sure everything's working properly for you! Great to hear this is now resolved. 🙌
- 1P_PeterG
Hi @kucoinlaundromat, my apologies for the delayed response. Is this issue still occurring for you? We'll be happy to look into it if so.
Does 1Password have access to the Camera?
