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Forum Discussion
Former Member
2 years agoQuick Access Disappearing After Entering Password
After I type in my password to unlock quick access, quick access disappears, sometimes leading me to type in the wrong application when I thought I should be searching for a password.
1Passwor...
1P_Dave
Moderator
2 years agoThank you for the detailed steps. I can't reproduce the same behaviour on either of the Macbooks that I have in front of me. Can you please try to reproduce the issue one more time after restarting your Mac. Then, so that we can investigate further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/692559/#Comment_692559
- Your forum username:
msridhar23
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave