Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Former Member
2 years agoRemoving an account from company I no longer work for - iOS
I read through the forums and the instructions from your team were to delete and reinstall the application. I have done this. However, when I open the application again it still shows my old work acc...
1P_Dave
Moderator
2 years agoHello @murakamiandcoffee! 👋
The account suggestion that you're seeing in the 1Password app on your iOS device is being shown because the 1Password app has found a 1Password account information in your iCloud Keychain. In order to make it easier to sign into your 1Password account on your Apple devices 1Password will store an encrypted copy of the equivalent of your Emergency Kit in the iCloud Keychain.
If you have an account being found in the details stored in iCloud, and you no longer want that account to show in the list of found accounts, you can remove the data from iCloud keychain by using a Mac that is signed into the same Apple account as your iOS device:
- On the Mac, launch the "Keychain Access" utility that comes with macOS. (If you see a prompt asking you to manage your passwords in System Settings, click “Open Keychain Access”.)
- In the search box in the upper-right corner of the app, search for "com.agilebits.onepassword.b5Credentials" (without the quote marks).
- Each search result you see is one account's details that are stored in iCloud Keychain.
- Double-click on the entry you want to examine.
- Tick the "Show password" box at the bottom of the Attributes tab, and enter your macOS user password when prompted.
- The contents of the box will show the stored account details - you can click into the box and use the up and down keys on your keyboard to see all of the details.
- When you have identified the entry that relates to the specific membership you no longer want to have recorded in iCloud Keychain, delete that one com.agilebits.onepassword.b5Credentials entry.
I hope that helps! 🙂
-Dave