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Forum Discussion
Baz
5 months agoFrequent Contributor
Repeatedly asked to set up touch ID
I have enabled touch ID on my Mac. It works fine when I choose to use it. Quite often I choose not to use it, to reinforce the memory of my password.
If I don't use touch ID when I initially unloc...
- 5 months ago
Hello Baz! 👋
I'm sorry that you're seeing an expected prompt asking you to setup Touch ID when you unlock 1Password for Mac using your account password. I've been able to reproduce the same issue on my end and I've filed an internal work item to have our development team investigate further and get this fixed. I'm sorry for the inconvenience.
By the way, I did not select the beta channel. That happened by itself
1Password is designed to only download beta updates if a user explicitly chooses to switch release channels. Have you used the beta version of 1Password for Mac in the past as any point?
-Dave
ref: dev/core/core#33895
Baz
5 months agoFrequent Contributor
Thanks Dave.
I've never used the beta version. I only noticed that I was running the beta version this morning since the icon seemed to be changed. I see you pushed out a new beta version today and that's when I was switched over.
There were two things that happened recently:
Yesterday support helped me resolve the "Offline item: Permission error". I logged out of my account and logged back in and that fixed it. The error condition arose after I moved an entry from one vault to another.
A couple of days ago I turned on the "Show 1Password Developer in Sidebar". I was just curious what it would show.
Other than those two things, I've not messed around with anything for a long time. My suspicion is that it was caused when logging back in. I noticed some of my settings were preserved and some weren't. I expected none to be preserved. Maybe there's a bug in the management of settings when logging back in.