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Forum Discussion

  • ETHELDOG's avatar
    ETHELDOG
    Occasional Contributor

    Hi Dave,
    Definitely latest version of 1Password, my beloved program.
    I am using a new Mac 2 on latest OS Sierra but also access 1 Password on iPhone and iPad but it is the Mac I use most for high volume work. I have been using 1 Password with Safari extension and it has worked like a dream. Now I am in a real funk to lose it. When I turn the Apple Password off in System Settings, 1Password does not operate properly. It offers my email address, no password to sign in. I hope you can help Dave. I tried to nuke APPLE Password but it looks like a native app and refuses to die.

    Thank you so much for a fast response and I do hope you can help.

    Roger

  • Hello ETHELDOG! 👋

    Thanks for reaching out. Just to make sure: you're using 1Password, not a different app called "Password One"? If you've installed an app called "Password One" then this isn't related to 1Password.

    when I turn off Apple Password in System Settings, Password One is no longer active.

    I can definitely help with this. On which device are you running into trouble? On a Mac or on an iPhone/iPad? Can you also tell me which browser you're using?

    -Dave

  • ETHELDOG's avatar
    ETHELDOG
    Occasional Contributor

    I also downloaded Apple Password, thinking I could use this is as a backup. But it has blocked my use of Password One and when I turn off Apple Password in System Settings, Password One is no longer active. Can someone help me? I would like to revert to Password One as my primary password vault and either turn off Apple Password or delete it altogether. Do you think if I just delete the app, my wonder Password One will return? Roger