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Forum Discussion
Safari Extension Started Asking For Password For Every Auto Fill [SOLVED]
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I've been using 1P8 for some time without any auto fill issues. All of a sudden today, the iOS Safari Extension started wanting me to manually enter my password for an auto fill anytime Safari was closed and re-opened. I've always had the "Authorize After" Safari Extension setting set to "1 Week".
I tried disabling the Safari Extension, rebooting the phone and reenabling the Safari Extension. I then tried disabling auto fill on both 1P8 and iOS settings, rebooting the phone and then reenabling. Neither of which worked. I ended up having to completely uninstall and reinstall of 1P8, which was annoying, and that worked.
Is there anything else that can be done if this happens again? Is this a known issue?
1Password Version: 8.9.3
Extension Version: Not Provided
OS Version: iOS 15.6.1
Browser:_ Safari
1P_Ben blah blah blah…same message. Is the entire company out of wellness days the rest of the year or what???
1P_Ben1Password Team
Hi folks,
I've merged a couple of threads that are on this subject.
iOS 16.1 is bringing some important changes that we believe will help get us back on track with regard to the unlocking of 1Password for Safari on iOS. We're actively working to take advantage of those changes. The team is all well aware of the impact of having to enter the account password frequently — especially on mobile. Alleviating that pain point is a top priority, but I'm afraid it isn't a quick fix. As a heavy iPad user I feel your pain and we'll get this fixed up as soon as we possibly can. 🙏🏻
Ben
@fullct
UX or UI isnt important, $$$ for shareholders is, thus the stupid subscription-based model that rips people off blindly.
Adding my voice to the chorus... 1Password used to just work, but now we've lost a basic function (friction-free autofill). This is a classic case of the deterioration of core functionality that occurs when a successful product transitions to a subscription model. The financial pressure to continually release new "features" in order to justify a monthly fee inevitably draws focus away from quality control. What is the service you are actually providing for our monthly fees? Clearly it is not greater focus on a consistent, reliable UX.
Orlandoech Don't worry, even when they do respond to the ticket, you get the same responses as here. They are looking into it and try setting it for 1 week 🤣
I have to imagine that iOS is still there #1 usage platform, and with this being such a specific bug, you'd think they would be on top of it, pushing a fix out ASAP. Baffling at this point.
Thank you 1PW7!!
What is worse about this, is if you open a Support ticket, like I have, they don't even respond back.
Totally agree. It's wildly pathetic and extremely misleading. I honestly don't seem them fixing this issue any time soon, as it is likely a "feature" that they need to convince people they "need" due to "security". Let's wait and see...
Orlandoech - I just wished they'd prioritize fixing core functionality before preaching about how great their new functionality is.
Ive tried LP and its good, but not better than 1P7. I will hold out for these fools to get their act together and fix 1P8. I have deleted LP for now.
more_cowbell well we do...on v7 (which I reverted to and is working) :)
hegguardo thank you -- not switching to LastPass :)
