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AMonitorDarkly's avatar
AMonitorDarkly
New Contributor
3 years ago

Safari Extension Started Asking For Password For Every Auto Fill [SOLVED]


View 1Password's Approved Answer

.

I've been using 1P8 for some time without any auto fill issues. All of a sudden today, the iOS Safari Extension started wanting me to manually enter my password for an auto fill anytime Safari was closed and re-opened. I've always had the "Authorize After" Safari Extension setting set to "1 Week".

I tried disabling the Safari Extension, rebooting the phone and reenabling the Safari Extension. I then tried disabling auto fill on both 1P8 and iOS settings, rebooting the phone and then reenabling. Neither of which worked. I ended up having to completely uninstall and reinstall of 1P8, which was annoying, and that worked.

Is there anything else that can be done if this happens again? Is this a known issue?

1Password Version: 8.9.3
Extension Version: Not Provided
OS Version: iOS 15.6.1
Browser:_ Safari

ios
  • Former Member's avatar
    Former Member
    3 years ago

    Thanks 1P_Dave for the update 💙

    Can confirm that this latest release fixes this issue for me 👍

  • LarryMcJ's avatar
    LarryMcJ
    Regular Contributor
    3 years ago

    Thanks so much for fixing this issue. My world is round again 🙂.

  • tortugonal's avatar
    tortugonal
    New Contributor
    3 years ago

    KaPOWitsCHRIS: Try deleting the app, restarting the phone, and reinstalling the app. I had to do that on iPhone but not iPad, in my case.

  • Former Member's avatar
    Former Member
    3 years ago

    App updated to 8.9.7 on my iPhone 14 Pro running iOS 16.1, force quiz 1P and Safari, rebooted the phone. Still no FaceID to unlock and the extension just locks itself still.

    Edit: completely reinstalled the app and it looks like it is now working

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago


    1Password Approved Answer

    .

    Hello folks,

    1Password for iOS/iPadOS 8.9.7 was just released and brings back biometric unlock to 1Password for Safari:

    You can now use Face ID and Touch ID to unlock 1Password in Safari after updating to iOS 16.1 or later. #17988

    I recommend that you update using the App Store. Once you've updated to the latest version that brings biometric unlock back to 1Password for Safari the "timer" issue will be resolved as well. You can find our guide on how to update here: How to keep 1Password up to date

    You'll also need to update to iOS / iPadOS 16.1 or later: Update your iPhone or iPad - Apple Support (CA)

    I'd like to thank everyone for their patience and understanding while the team worked to resolve this issue. 🙂

    -Dave

  • TataruTaru's avatar
    TataruTaru
    Frequent Contributor
    3 years ago

    Thank you for the update. It's working on iPad and iPhone for me, I can sign in with my face again!

  • more_cowbell's avatar
    more_cowbell
    Occasional Contributor
    3 years ago

    My bad. I installed it from test flight first so it won’t show available in App Store. I’m a little surprised no 1Password feedback here with this rollout.

  • tortugonal's avatar
    tortugonal
    New Contributor
    3 years ago

    No, it is released for iOS and iPadOS. You may shave to go to the App Store and force it.