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Forum Discussion
Safari extension troubles
The Safari extension hasn't been reliable in a while.
Most often, it seems to get disconnected from 1Password - e.g., the app is open and unlocked, but when a passkey is requested, the safari ext...
1P_Dave
Moderator
ModeratorThank you for the reply. The next time that the issue occurs, I'd like to ask you to create a diagnostics report from 1Password in your browser:
Sending Diagnostics Reports (browser extension)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/147428/safari-extension-troubles - Your forum username:
mnot
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
