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Forum Discussion
Former Member
3 years agoSafari for Mac 1password 8 won't autofill
I upgraded from 1password 7 to 8 and can't get it to autofil in Safarl. I followed these instructions but it still won't work. What am I doing wrong?
Set up Universal Autofill
Before you can use 1Password for Mac to autofill your information in apps and browsers, you’ll need to set up 1Password on your Mac. Then follow these steps:
Choose Apple menu > System Preferences, then click Security & Privacy.
Click the Privacy tab, then select Accessibility from the list.
Click the lock icon and enter the password you use to log in to your Mac.
Select the checkbox beside 1Password. If you don’t see 1Password, click the + button, locate the 1Password app in your Applications folder, then select it and click Open.
Turn on the Accessibility preference for 1Password
From now on, you’ll be able to use 1Password for Mac to fill your usernames and passwords without opening the 1Password app.
1Password Version: 8
Extension Version: Not Provided
OS Version: mac 12.6
Browser:_ Safari
Referrer: forum-search:set up autofill for 1password 8
- Former Member
And also, the Open and fill action in the 1P app isn't working either. It just open the page, not filling in the password. I think it will all be related..
- Former Member
I also noticed (maybe it's a related issue) that 1P doesn't suggest to save new passwords in Safari when I type in a password somewhere the 1P doesn't have a password for. So far using the new 1P takes a lot of effort and time. Do others also have such issues with it? I would love for it to start working well, otherwise I'm thinking of returning to the old version. Thanks.
- Former Member
First I uninstalled 1P7 and then installed 1P8 and set up the shortcut. I've now tried to change it to a new, different shortcut but it still does nothing.. Should I install 1P7 for the reason of changing to shortcut? It seems quite odd to me to do that. But I will try anything as I need this to work. 1P7 worked much better for me, because this takes time instead of saving it now. Thanks for your help.
- 1P_Tommy
Moderator
@davidpetraz
On the off-hand chance did you have 1Password 7 installed? If so, you might consider opening it and setting the shortcuts to something different, quitting it completely and then try to set the shortcut again in 1Password 8. We look forward to hearing from you and looking at the report.
- Former Member
Hi, thanks, I can do that, but just to be clear – nothing commenced the page reload, it was me doing that manually. The shortcut wasn't working so I just reloaded the page to see if it helps. The shortcut is just plain dead and what happens is just nothing. :)
- Former Member
Hi @davidpetraz
That is most certainly odd behaviour. In looking at your recording from the 21st, it looks like the webpage reloads when you tried your keyboard shortcut, so it seems like something is being registered. At this point could you try replicating the behaviour with your
Cmd
+Option
+<
shortcut and sending some diagnostics into our support email so we can take a closer look?Sending Diagnostics Reports (Mac)
Save a console log for 1Password in your browser
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/134037/safari-for-mac-1password-8-wont-autofill#latest
- Your forum username:
davidpetraz
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- Former Member
Hi. A don't seem to be able to do this. It goes like this:
https://share.cleanshot.com/yxMQXwSzOther combinations are OK to type in, but are dead as the shortcut.
- steph_giles
1Password Team
Hey @davidpetraz,
I'm sorry for the ongoing trouble. I wonder if changing the keyboard shortcut back to the default (command+backslash) would make a difference, could you try this and let me know if it changes the behaviour you are seeing at all?
- Former Member
Hi. I've done that and the shortcut is just dead. :( I'm getting the prompt to use my saved password but I have to click it (and I have to be logged in 1P.
https://share.cleanshot.com/YB3vDf5fI would like just to use my keyboard shortcut without having to log in to 1P, then get a prompt to log-in and have my password filled in. That's how i worked before I updated to the new version. Thanks for your time, David
- Former Member
@davidpetraz thanks for the info. From the screen recording, I do see that you have Safari's default password manager enabled. That can interfere with 1Password. Are you able to disable it? Here's how to do that: https://support.1password.com/disable-browser-password-manager/#if-youre-using-safari-mac
After doing that, can you go to our test form at https://fill.dev/form/login-simple? On that form, please type in a fake username and password, and then click to Save in 1Password. Do not submit the login and try to sign in.
Once the login has been saved, please refresh the page and use your keyboard shortcut to to fill the login. Please let me know what happens when you do that.