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Forum Discussion

XIII's avatar
XIII
Trusted Contributor
4 years ago

Safari integration broken in 80400008 (on NIGHTLY channel)

Safari integration is completely broken in 80400008 (on NIGHTLY channel): 1Password in Safari remains locked whatever I do "Open 1Password" button in Safari does not open the main App ...
betas
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

XIII

To troubleshoot this further I'd like to get some logs for our team to review. Could you please generate a diagnostic report from 1Password 8, grab the console logs from Safari, and send them to support+x@1password.com?

To get the console logs from Safari:

  1. Open Safari.
  2. Select Safari > Preferences > Advanced in the menu bar.
  3. Enable Show Develop menu in menu bar.
  4. Select Develop > Web Extension Background Pages > 1Password for Safari.
  5. Click the Console tab at the top left of the page.
  6. Press Command + A to select everything, and then right click, Save as to generate a file.

To generate a diagnostic report open the 1Password app and select 1Password > Preferences > Advanced > Send Diagnostics.

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