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Forum Discussion
jg3
13 days agoNew Contributor
Safari Password Overlap
This happens in Safari often enough to be annoying but not every time. I disabled the Safari setting for Auto fill web forms: User names and passwords but then I found I couldn't use my 1Passwor...
jorhett
3 days agoContributor
[#CAJ-21925-732] from back at the beginning of September. The first responder David McLaughlin was very helpful, and you all pushed out something that took it from "never works" to "rarely works"... so it was an improvement. But David dumped the ticket on a level 0 person that keeps asking me questions already answered in the ticket and "oh let's set up a virtual meeting so I can waste your time with something widely reported in the forums and 100% replicable on even brand new macs"
Time is precious and hard to come by, as are meeting rooms. When everyone is reporting the same experience and it's trivial to replicate, "good support" means paying attention to what everyone is telling you, like here: https://www.1password.community/discussions/passage/passkeys-are-useless-w-1password/151714/replies/151715
1P_Dave
Moderator
3 days agoThank you for posting the Support ID. I'm sorry that you didn't receive the support that you were expecting.
I've chased this internally and one of our Senior CX Technical Representatives will be reaching out to you directly via a new escalated support ticket. My colleague will be able to confirm that you're running into the issue being discussed in this thread and address any other concerns that you might have. Expect to see an email in your inbox soon.
-Dave