Save new logins

Hey @jwessler - thanks for the reply!

These settings are what we'd expect (if things were working properly, that is), so it does sound like there might be a technical issue you're running into.

For the most part, saving a new login into 1Password should be a really simple process, which is partly what makes me think that something's not right here.

Here's a sample test you can try:

1. First, make sure your 1Password app is unlocked 🗝
2. Go to an arbitrary reputable website, and go to their sign-in page if they have one (how about Github.com?)
3. Type in a test username, like jwessler-test. Do not press Enter.
4. Click on the password field and type in any set of characters (again, we're not creating a real login, in this case.)

At this point, an inline menu should appear that says Save in 1Password. This is generated by the 1Password browser extension, and if things are working correctly, you should be able to click Save in 1Password, which brings up a confirmation menu verifying the details, and then click Save again to finalize it.

Alternately, if you're creating a login for the first time on a sign-up page, you should be able to put in the username, and then when you select the password field, 1Password should offer a strong password it has auto-generated for you.

If these things aren't happening, it means that something may not be working right, and we'll certainly want to assist you with that.

And to that end, you can reach our specialists who help with this kind of issue by sending an email to support+extensions@1Password.com. If you include a link to this discussion, they'll have a great initial source of information and you won't have to start the discussion from scratch, too. 👍

I hope this is helpful in clarifying what you should be able to expect from the app, and if you are seeing an issue we'll be happy to expedite the resolution of that for you. Best regards from our team! 😃