Saving of Passkeys Not Available on MacOS Sequoia 15.0.1
New MacOS update to Sequoia 15.0.1 has added Apple Password app to the computer and 1Password is not able to be set as default for passkeys and new items to be sent to. I have troubleshooted this with Apple Support and opened an Apple Support ticket. Additionally, part of the trouble shooting performed was uninstalling and reinstalling the 1Password application and additionally attempting to use 1Password 7 available in the Apple App Store.
Thank you for the response. Do you already have a passkey saved in 1Password for those websites? You mentioned earlier that you have passkeys saved in another password manager. If 1Password doesn't have any passkeys saved for a website then it will fallback to the system prompt so that you can use another password manager or a security key.
If you do have passkeys saved for those websites in 1Password then can you check the following:
Open your browser.
Right-click on the 1Password icon in your browser's toolbar and click Settings.
Click Autofill & save.
Make sure that "Offer to save and sign in with passkeys" is turned on.
Hi Dave,
I'm trying to sign in with a passkey on Safari on Mac 15.1.1 and 1P on Mac 8.10.54, and I am using the 1P Safari extension as well. The two sites I've tried with passkeys are PayPal and Google and both kept popping up a QR code during site login. I can sometimes close the QR popup and continue logging in, but it's usually a struggle with the QR constantly popping up and/or the 1P passkey button never works.
I'm sorry that you're running into trouble with passkeys. For websites, you can use 1Password in the browser to save and sign in with passkeys rather than scanning a QR code using your phone:
If you run into an issue then can you tell me if you're trying to save or sign in with a passkey, which browser you're using, and which website that you ran into the issue on?
Cutting into this thread a bit, as it seems to confirm one of my biggest frustrations (partially because it doesn't seem well documented). For website passkeys, is Touch/FaceID really not supported, only the QR codes? I really hate having to dig up my phone for this, especially for a site I might be logging into multiple times a day. My work has gone passwordless and I've moved my passkey to Apple Passwords, as it was just too annoying to use 1P for this. I've hesitated from enabling passkeys on other sites until I either figure this out with 1P or 1P supports this. Am I missing something or if not, is this a priority feature?
I'm sorry that you're seeing a system prompt when you try to save a password in 1Password. So that I can investigate this further, I'd like to ask you to create a diagnostics report from 1Password in your browser:
I am having this same problem. Only for certain sites when I try to create a passkey it will present the error and only allow the native Passwords option despite it being turned off. Other websites work fine.
I have ensured I turned off "AutoFill Passwords and Passkeys" in MacOS system settings. I made sure that "Make 1Password the default password manager in this browser" is turned on.
Is there anything else I can provide to help troubleshoot?
For the time being, you can sign into the Discord app using your password or, if you'd like to use a passkey saved in 1Password, you can choose the QR code option when signing into Discord and scan the QR code with the camera app on your mobile device to sign in using your saved passkey in 1Password.
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New MacOS update to Sequoia 15.0.1 has added Apple Password app to the computer and 1Password is not able to be set as default for passkeys and new items to be sent to. I have troubleshooted this with Apple Support and opened an Apple Support ticket. Additionally, part of the trouble shooting performed was uninstalling and reinstalling the 1Password application and additionally attempting to use 1Password 7 available in the Apple App Store.
New MacOS update to Sequoia 15.0.1 has added Apple Password app to the computer and 1Password is not able to be set as default for passkeys and new items to be sent to. I have troubleshooted this with Apple Support and opened an Apple Support ticket. Additionally, part of the trouble shooting performed was uninstalling and reinstalling the 1Password application and additionally attempting to use 1Password 7 available in the Apple App Store.
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Saving of Passkeys Not Available on MacOS Sequoia 15.0.1","moderationData":{"__ref":"ModerationData:moderation_data:82860"},"body":"
Thank you for the response. Do you already have a passkey saved in 1Password for those websites? You mentioned earlier that you have passkeys saved in another password manager. If 1Password doesn't have any passkeys saved for a website then it will fallback to the system prompt so that you can use another password manager or a security key.
\n\n
If you do have passkeys saved for those websites in 1Password then can you check the following:
\n\n\n
Open your browser.
\n
Right-click on the 1Password icon in your browser's toolbar and click Settings.
\n
Click Autofill & save.
\n
Make sure that \"Offer to save and sign in with passkeys\" is turned on.
Thank you for the response. Do you already have a passkey saved in 1Password for those websites? You mentioned earlier that you have passkeys saved in another password manager. If 1Password doesn't have any passkeys saved for a website then it will fallback to the system prompt so that you can use another password manager or a security key.
\n\n
If you do have passkeys saved for those websites in 1Password then can you check the following:
\n\n\n
Open your browser.
\n
Right-click on the 1Password icon in your browser's toolbar and click Settings.
\n
Click Autofill & save.
\n
Make sure that \"Offer to save and sign in with passkeys\" is turned on.
\n\n\n
I look forward to hearing from you.
\n\n
-Dave
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Hi Dave, \nI'm trying to sign in with a passkey on Safari on Mac 15.1.1 and 1P on Mac 8.10.54, and I am using the 1P Safari extension as well. The two sites I've tried with passkeys are PayPal and Google and both kept popping up a QR code during site login. I can sometimes close the QR popup and continue logging in, but it's usually a struggle with the QR constantly popping up and/or the 1P passkey button never works.
Hi Dave, \nI'm trying to sign in with a passkey on Safari on Mac 15.1.1 and 1P on Mac 8.10.54, and I am using the 1P Safari extension as well. The two sites I've tried with passkeys are PayPal and Google and both kept popping up a QR code during site login. I can sometimes close the QR popup and continue logging in, but it's usually a struggle with the QR constantly popping up and/or the 1P passkey button never works.
\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82859_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:82858":{"__typename":"ModerationData","id":"moderation_data:82858","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82858":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:82858","revisionNum":1,"uid":82858,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82845"},"conversation":{"__ref":"Conversation:conversation:82845"},"subject":"Re: Saving of Passkeys Not Available on MacOS Sequoia 15.0.1","moderationData":{"__ref":"ModerationData:moderation_data:82858"},"body":"
I'm sorry that you're running into trouble with passkeys. For websites, you can use 1Password in the browser to save and sign in with passkeys rather than scanning a QR code using your phone:
If you run into an issue then can you tell me if you're trying to save or sign in with a passkey, which browser you're using, and which website that you ran into the issue on?
I'm sorry that you're running into trouble with passkeys. For websites, you can use 1Password in the browser to save and sign in with passkeys rather than scanning a QR code using your phone:
If you run into an issue then can you tell me if you're trying to save or sign in with a passkey, which browser you're using, and which website that you ran into the issue on?
\n\n
-Dave
\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82858_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:82857":{"__typename":"ModerationData","id":"moderation_data:82857","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82857":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:13884"},"id":"message:82857","revisionNum":1,"uid":82857,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82845"},"conversation":{"__ref":"Conversation:conversation:82845"},"subject":"Re: Saving of Passkeys Not Available on MacOS Sequoia 15.0.1","moderationData":{"__ref":"ModerationData:moderation_data:82857"},"body":"
Cutting into this thread a bit, as it seems to confirm one of my biggest frustrations (partially because it doesn't seem well documented). For website passkeys, is Touch/FaceID really not supported, only the QR codes? I really hate having to dig up my phone for this, especially for a site I might be logging into multiple times a day. My work has gone passwordless and I've moved my passkey to Apple Passwords, as it was just too annoying to use 1P for this. I've hesitated from enabling passkeys on other sites until I either figure this out with 1P or 1P supports this. Am I missing something or if not, is this a priority feature?
Cutting into this thread a bit, as it seems to confirm one of my biggest frustrations (partially because it doesn't seem well documented). For website passkeys, is Touch/FaceID really not supported, only the QR codes? I really hate having to dig up my phone for this, especially for a site I might be logging into multiple times a day. My work has gone passwordless and I've moved my passkey to Apple Passwords, as it was just too annoying to use 1P for this. I've hesitated from enabling passkeys on other sites until I either figure this out with 1P or 1P supports this. Am I missing something or if not, is this a priority feature?
\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82857_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:82856":{"__typename":"ModerationData","id":"moderation_data:82856","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82856":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:82856","revisionNum":1,"uid":82856,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82845"},"conversation":{"__ref":"Conversation:conversation:82845"},"subject":"Re: Saving of Passkeys Not Available on MacOS Sequoia 15.0.1","moderationData":{"__ref":"ModerationData:moderation_data:82856"},"body":"
I'm sorry that you're seeing a system prompt when you try to save a password in 1Password. So that I can investigate this further, I'd like to ask you to create a diagnostics report from 1Password in your browser:
I'm sorry that you're seeing a system prompt when you try to save a password in 1Password. So that I can investigate this further, I'd like to ask you to create a diagnostics report from 1Password in your browser:
The address of the website where you're running into the issue.
\n
A screenshot of what you see on your screen.
\n
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n\n
-Dave
\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82856_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:13374":{"__typename":"User","id":"user:13374","uid":13374,"login":"rwalters63","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2008-01-11T18:52:40.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:15"},"entityType":"USER","eventPath":"community:cuxzj43862/user:13374"},"ModerationData:moderation_data:82855":{"__typename":"ModerationData","id":"moderation_data:82855","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82855":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:13374"},"id":"message:82855","revisionNum":1,"uid":82855,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82845"},"conversation":{"__ref":"Conversation:conversation:82845"},"subject":"Re: Saving of Passkeys Not Available on MacOS Sequoia 15.0.1","moderationData":{"__ref":"ModerationData:moderation_data:82855"},"body":"
I am having this same problem. Only for certain sites when I try to create a passkey it will present the error and only allow the native Passwords option despite it being turned off. Other websites work fine.
\n\n
I have ensured I turned off \"AutoFill Passwords and Passkeys\" in MacOS system settings. I made sure that \"Make 1Password the default password manager in this browser\" is turned on.
\n\n
Is there anything else I can provide to help troubleshoot?
I am having this same problem. Only for certain sites when I try to create a passkey it will present the error and only allow the native Passwords option despite it being turned off. Other websites work fine.
\n\n
I have ensured I turned off \"AutoFill Passwords and Passkeys\" in MacOS system settings. I made sure that \"Make 1Password the default password manager in this browser\" is turned on.
\n\n
Is there anything else I can provide to help troubleshoot?
\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82855_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:82854":{"__typename":"ModerationData","id":"moderation_data:82854","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82854":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:82854","revisionNum":1,"uid":82854,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82845"},"conversation":{"__ref":"Conversation:conversation:82845"},"subject":"Re: Saving of Passkeys Not Available on MacOS Sequoia 15.0.1","moderationData":{"__ref":"ModerationData:moderation_data:82854"},"body":"
Understood, I've shared your feedback with our product team internally. 🙂
\n\n
-Dave
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Thanks, Dave, I assumed that would work, but a full integration would be preferred.
Thanks, Dave, I assumed that would work, but a full integration would be preferred.
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For the time being, you can sign into the Discord app using your password or, if you'd like to use a passkey saved in 1Password, you can choose the QR code option when signing into Discord and scan the QR code with the camera app on your mobile device to sign in using your saved passkey in 1Password.
For the time being, you can sign into the Discord app using your password or, if you'd like to use a passkey saved in 1Password, you can choose the QR code option when signing into Discord and scan the QR code with the camera app on your mobile device to sign in using your saved passkey in 1Password.
\n\n
-Dave
\n\n
ref: PB-43649417
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Hey Dave,
\n\n
The Discord mac app, when setup with a passkey, requires this functionality.
The Discord mac app, when setup with a passkey, requires this functionality.
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