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clarino's avatar
clarino
Frequent Contributor
21 days ago

search causes 1P to quit

I don't use 1P on my phone often but today, 1P is behaving the same way it did the last time I used it a few months ago. Specifically, I started the app, tapped the search field, expecting to bring up a keyboard only to see the app quit. Rebooted my phone but no change to the behavior. Finally, I figured out that doing some other action first such as going into a vault or tapping Items, then search would work. But it won't work from the Home screen initially.

 I'm using the latest version on iPhone 13 Mini with iOS 18.3.2.

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    20 days ago

    Hello clarino! 👋

    I'm sorry that 1Password is crashing on your iPhone when trying to search. This is a known issue that the team has managed to reproduce intermittently on our end and work is being done to find concrete reproduction steps and get this resolved. I've added your report to the internal work item for the crash so the team is aware that you're affected. 

    Hopefully this will be fixed with a future update soon.

    -Dave

    #36373

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I don't use 1P on my phone often but today, 1P is behaving the same way it did the last time I used it a few months ago. Specifically, I started the app, tapped the search field, expecting to bring up a keyboard only to see the app quit. Rebooted my phone but no change to the behavior. Finally, I figured out that doing some other action first such as going into a vault or tapping Items, then search would work. But it won't work from the Home screen initially.

 I'm using the latest version on iPhone 13 Mini with iOS 18.3.2.

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I don't use 1P on my phone often but today, 1P is behaving the same way it did the last time I used it a few months ago. Specifically, I started the app, tapped the search field, expecting to bring up a keyboard only to see the app quit. Rebooted my phone but no change to the behavior. Finally, I figured out that doing some other action first such as going into a vault or tapping Items, then search would work. But it won't work from the Home screen initially.

 I'm using the latest version on iPhone 13 Mini with iOS 18.3.2.

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search causes 1P to quit","moderationData":{"__ref":"ModerationData:moderation_data:154535"},"body":"

Hello clarino! 👋

\n

I'm sorry that 1Password is crashing on your iPhone when trying to search. This is a known issue that the team has managed to reproduce intermittently on our end and work is being done to find concrete reproduction steps and get this resolved. I've added your report to the internal work item for the crash so the team is aware that you're affected. 

\n

Hopefully this will be fixed with a future update soon.

\n

-Dave

\n

#36373

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