Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

sean100xx's avatar
sean100xx
New Contributor
12 months ago
Solved

Set your personal details: Default identity = none?

Why does 'none' appear when I try to add a default identity in the 1Password app on my Mac?

1Password Version: 8.10.26
Extension Version: Not Provided
OS Version: 14.2.1 (23C71)
Browser: Not Provided

macos
  • 1P_Dave's avatar
    1P_Dave
    12 months ago

    Hello sean100xx! 👋

    Thank you for reaching out. Default identity allows you to choose which identity 1Password suggests first. It looks like you don't have any Identity items yet which is why you're seeing "None". You can create an Identity item by following these steps:

    1. Click New Item in the upper right corner of 1Password for Mac.
    2. Click Identity.
    3. Fill in your information.
    4. Click Save.

    Then try to choose your default identity again. You can read more about the feature here: Choose your default identity and credit card items

    If that doesn't work, or if you already have existing Identity items, then please let me know.

    -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    12 months ago

    Hello sean100xx! 👋

    Thank you for reaching out. Default identity allows you to choose which identity 1Password suggests first. It looks like you don't have any Identity items yet which is why you're seeing "None". You can create an Identity item by following these steps:

    1. Click New Item in the upper right corner of 1Password for Mac.
    2. Click Identity.
    3. Fill in your information.
    4. Click Save.

    Then try to choose your default identity again. You can read more about the feature here: Choose your default identity and credit card items

    If that doesn't work, or if you already have existing Identity items, then please let me know.

    -Dave