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Mike72's avatar
Mike72
New Contributor
2 months ago

Sharing 1Password Log-On state between browsers

It used to be that when I signed into 1Password (thru a browser extension), I could then open a different browser and I would automatically be signed into 1Password. A while back this stopped. (For me, Chrome and Firefox).

I searched Settings for something that may have changed, unsuccessfully. Can't find any discussions about this, either.

I figured/hoped it was a bug that would resolve itself but this hasn't happened.

Does anyone know either of a fix, or why this feature was discontinued?

1Password Version: 1Password for Windows 8.10.56 (81056028)
Extension Version: 8.10.56.28
OS Version: Windows 10
Browser: Chrome and Firefox

windows
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Mike72

    I'm glad that everything is working now. The shared lock state between 1Password in all of your browsers is facilitated by the desktop app so it's important to keep it running in the background. 🙂

    -Dave

  • Mike72's avatar
    Mike72
    New Contributor
    2 months ago

    Thank you for the assistance. It now works.

    The problem was in Chrome's extension.
    I checked the browser extensions first. When I first went in, the "integration status" dot was yellow in Chrome. I went into the App last and it was fine. When I reopened Chrome, it was suddenly working (w green dot).

    I very rarely open the app itself - doing everything thru the browser extensions. I presume opening the app is what fixed it.
    I'll have to remember to open it open occasionally (esp. if something isn't right!)

    Cheers

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hello Mike72! 👋

    Thank you for reaching out. The 1Password for Windows desktop app has a feature called "app integration" where it will share the same lock state with 1Password in the browser. This ensures that when you unlock 1Password in one place on your Windows PC, it will be unlocked everywhere else.

    If app integration isn't working then this indicates that something is going wrong. Try the following:

    1. Open and unlock 1Password for Windows.
    2. Click your account or collection at the top of the sidebar and click Settings.
    3. Click Browser.
    4. Make sure that "Connect with 1Password in the browser" is on.

    Then in each of your browsers:

    1. Open your browser.
    2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
    3. Make sure that "Integrate this extension with the 1Password desktop app" is on.

    If that still doesn't work then do you see a green dot in the browser settings page? Or a different coloured dot and an error message?

    -Dave