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Forum Discussion
Since upgrade to V8 Mac master password not working
Upgraded to v8 on a Mac (very difficult) now can not use master password to get into 1password. HELP.
it worked last night but not today.
1Password Version: v8
Extension Version: Not Prov...
1P_Tommy
Moderator
Moderator@peteb
The way 1Password unlocks with 1Password 7 is:
If a Primary vault exists, then it unlocks using the Password for that vault, regardless of what, if any, memberships are signed in.
If a single 1Password membership is signed in, then it unlocks using the Password for that membership account
If multiple memberships are signed in, then it unlocks using the Password of the first added membership
These are each exclusive scenarios. For example, if multiple memberships are signed in, you cannot unlock 1Password using the Password of the second account that was added.
1Password 8 would only use the password for 1Password.com to unlock as standalone vaults are not supported.
My suggestion would to be to get all of your data in the Private vault and then remove the primary. Though it reality it would be mush easier. I envision something like this.
- 1Password 7: Move all of your data to the membership vault. Move and copy items
- Optional change the password on 1Password.com to something easier for you to use.
- Install 1Password 8 and link your account. You'll use the same password you use to access 1Password.com.
We also have specialists who can help answer your questions in detail. They are only an email away. If you like, email us using support@1password.com. Be sure to use the email address tied to the account in question.
