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Forum Discussion
The 1Password Chrome extension functions only on the first attempt.
1Password7
Sonoma 14.3.1
The 1Password Desktop App works fine.
But the extention icon in the menu bar only works once. After using it to access a site, the next time the icon does not do anythi...
1P_Dave
Moderator
ModeratorHello crablice! 👋
I'm sorry that 1Password in the browser stops working after you use it once. Since the browser extension and the desktop app communicate with each other and work together, I recommend that you upgrade to 1Password 8 as a first step in case this issue has already been fixed there: Upgrade to 1Password 8
1Password 7 is an older version that isn't supported anymore.
If you still experience the same issue after upgrading to 1Password 8 then I'd like to ask you to send in a console log when reproducing the issue:
Attach the file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/144749/chrome-extention-on-mac
- Your forum username: crablice
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
