Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
4 years ago

The application “1Password 7.app” is not open anymore.

Every time I restart my computer, 1Password does not open when clicking on the Application icon on the Dock and Applications folder. I receive this error when my MacBook has been on for a long time. ...
ios
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi jacks and jirsbek 👋

jacks:

While we investigate this issue further, here is our suggested workaround:

  1. In the Finder, click Go menu > Utilities.
  2. Open Activity Monitor and click the CPU tab.
  3. Search for "1Password"
  4. Select all matching processes with ⌘–A or Edit menu > Select All.
  5. Click the 🛑 force quit button in the toolbar and Force Quit.
  6. When all processes disappear, reopen 1Password normally.

I hope that helps!

jirsbek:

Thanks for letting us know. As of this writing, we do not have any updates regarding the issue, but as you've mentioned, quitting 1Password.app in Activity Monitor will work and is currently our suggested workaround.

ref: apple-5581