Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

fishnet37222's avatar
fishnet37222
New Contributor
16 days ago

The latest beta refuses to switch to online mode. [RESOLVED]

I'm using 1Password for Windows 8.10.60 (81060004). I also have the beta installed on Arch Linux, Linux Mint, and my Samsung Galaxy S23 with the same behavior.

When I open the app, it stays in offline mode and refuses to switch back to online mode.

1Password Version: 8.10.60
Extension Version: 8.10.58.31
OS Version: N/A
Browser: Firefox

betas
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    16 days ago

    Hello folks,

    We are sorry for any issues you had using 1Password earlier today. Our team has implemented a fix for the issue and is monitoring the results. You should be able to use 1Password normally again.

    Additional information is available on our status page.

    Since the issue is resolved, I'll close this thread. If you are still having trouble using 1Password then please send an email to support@1Password.com and the team can help further.

    -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    16 days ago

    Hello everyone,

    I'm sorry that you are having issues with 1Password. 1Password is currently experiencing a partial outage affecting authentication and syncing. That outage is the likely cause of the issues you are having.

    Please visit our status page to stay updated on our progress as we work diligently to solve this issue.

    Status page: https://status.1password.com/

    Thank you for your patience and understanding as we work to resolve this issue.

    -Dave