Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Too Complicated
This may not be the place for this comment/inquiry and, if so, admins just delete it.
I’m a long-time user of 1 Password - sometime around 2008-2009 - using an iMac and a MacBook Air. Happily r...
1P_Ben - Thanks for the prompt response. I do have a membership, but both myself and my wife ended up with Primary vaults as well as the family one and Private ones. Trying to sync them across all our devices is proving extremely painful (not to mentioned confusing) and I am in email contact with Alex in Support - but so far I'm just getting links to unrelated articles. I've requested some guidance and will see what he comes back with. Maybe the whole upgrade to V7 didn't go completely to plan - impossible for me to tell.
Thanks again - I'll keep you posted. For what it's worth, I HATE it when paid subscriptions only get email support, when a 5-minute phone call would likely get things back on track and not create lengthy circular email dialogs trying to arrive at some mutual understanding of what the problem is... and that's before even beginning to resolve it.
