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Forum Discussion
touch 1d not working ventura
I was having trouble with Touchj ID not working on 1Password (1Password for Mac 8.9.8) after upgrading to Ventura 13.0.1--I was also having trouble with it working on my 14" MacBook Pro 2001. So, I u...
1P_Dave
Moderator
Moderator@mcyoura
I'm sorry that Touch ID is still not working with 1Password. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/135688/touch-1d-not-working-ventura
- Your forum username:
mcyoura - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
