TOUCH ID - anyone else finding the 1PW Mac implementation arcane and inconsistent?

On behalf of Dave, you're welcome.

Thank you for looking into this and verifying that it is working as intended.

DollarbillW

Thank you for clarifying. It sounds like the behaviour that you're seeing is normal. When the 1Password window is open but locked on your screen, in order to avoid spamming users with biometric unlock prompts, 1Password will wait until you try to unlock (by clicking on the fingerprint button) before it shows the Touch ID prompt.

If you'd like, you can have 1Password stay unlocked when user switching:

1. Open and unlock 1Password for Mac.
2. Click on 1Password next to the  in the menu bar.
3. Click Settings.
4. Turn off "Lock on sleep, screensaver, or switching users".

You can read more about auto-lock here: How to set 1Password to lock automatically

-Dave

The 1PW window opens immediately after switching. It is the only window visible at that point. I then have the option to either type in my password or click on the blue fingerprint icon, which will produce the red fingerprint icon and enable the Touch ID sensor to work.

DollarbillW

Thank you for the description of the issue. After you switch user accounts how are you bringing up the 1Password window? Is it just open on your screen on top of other windows? Are you clicking the icon in the Dock? Or trying to fill a login in the browser?

-Dave

I am a week into having a Mac with Touch ID and still getting used to it. My wife and I each have an individual login for the Mac and share the 1PW account. We also utilize the Fast User Switching feature on the Mac to switch between users. We avoid logging out from our user accounts to prevent having to reenter the Mac password to reenable the Touch ID feature. Instead, we utilize the Sleep option.
The Mac logins in consistently with Touch ID, and the 1PW login also works consistently with Touch ID when launching 1PW either from the Dock or from the 1PW icon in menu bar (configured to Show Main Window).
When using Fast User Switching, everything seems to be consistent if we Quit 1PW before switching users. I have been able to repeatedly switch back in forth from User 1 to User 2 and launch 1PW and each time will get a login screen that includes the red fingerprint icon and allowing Touch ID to work.
However, if we don’t quit 1PW before Fast User Switching, it will work correctly on the first attempt, but subsequent attempts will result in a login window with a blue fingerprint icon. It is then necessary to click on the blue fingerprint icon to get to the login window with the red fingerprint icon, which will allow logging in with Touch ID.
It would be ideal to be able to utilize the Fast User Switching feature without having to remember to quit 1PW first, which would allow for a more consistent Touch ID login to 1PW.

DollarbillW

Thank you for the feedback. Are you also using Command-Tab to switch to 1Password? If you click on the 1Password icon in the Dock (at the bottom of the screen) you should be prompted for Touch ID right away. Let me know if that doesn't happen. 🙂

-Dave

It would be really nice if 1PW eliminated the need to click on the fingerprint icon in order to use the Touch ID feature.

When I launch Quicken on my Mac, the app is immediately ready to scan my fingerprint, not requiring me to select that I want to login with Touch ID.

Thanks again for reporting the issue. 🙂

-Dave

1P_Dave
Indeed clicking works and appreciate you filing the issue with your dev team to make command-tab work as well.

Thanks!
Tom