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Forum Discussion
Touch ID and Apple Watch are grey'ed out in 1Password settings
Touch ID and Apple Watch are no longer working to access 1Password -- both are checked but are grey'd out in my 1Password settings. Both are working to open my computer and applications on my compute...
Thanks, Dave! I think I found the source of this issue. Touch ID has not been working hardly at all for unlocking my computer for the couple of weeks. Same for opening anything with my Apple Watch. So, I finally called Apple Tech support. The person had me re-build my finger prints in Touch ID. After a couple of tries, it started working again. When I got your message, I did a full shut-down and restarted as you suggested and... voila! My 1Password Touch ID setting and Apple Watch setting are both working again. I tested both multiple times and did not have to do anything further with 1P settings.
