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Forum Discussion
Fresco
2 years agoOccasional Contributor
Touch-id and Apple watch unlock stopped working.
Since the latest update (1Password for Mac 8.10.16 (81016015)) on macOS Sonoma beta (23A5337a) unlocking 1Password with Touch-id and Apple watch stopped working. Before that everything was fine.
Re...
1P_Dave
Moderator
2 years agoThe next time that the issue occurs, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/695317/#Comment_695317
- Your forum username:
PeterThornton
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave