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Forum Discussion

Fresco's avatar
Fresco
Occasional Contributor
2 years ago

Touch-id and Apple watch unlock stopped working.

Since the latest update (1Password for Mac 8.10.16 (81016015)) on macOS Sonoma beta (23A5337a) unlocking 1Password with Touch-id and Apple watch stopped working. Before that everything was fine. Re...
betas
PeterThornton's avatar
PeterThornton
New Contributor
2 years ago

Thanks Dave. It occurred just now with Chrome again first up this morning so generated diagnostic and sent. 1Password app open and also showing unlocked in Safari, locked in Chrome. Clicking extension icon in chrome takes 8 seconds to show the enter password prompt, no option for touchID or apple watch unlock, even though set up. And when I just went back to safari, it had locked itself even though I've presently got it set to never.
Support ID is [#NHV-53858-311]