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StoicTom's avatar
StoicTom
New Contributor
3 months ago

Touch ID cannot be enabled, macOS 14.7.1, 1Password 8.10.54

Hello, I'm using 1Password 8.10.54 on a Mac Mini with a Magic Keyboard with TouchID (lightning connector) under macOS 14.7.1. TouchID works at the macOS level, letting me unlock my screen. Howe...
macos
StoicTom's avatar
StoicTom
New Contributor
3 months ago

Hello Dave,

I followed your steps above, but when I got to step 6, Touch ID is still greyed out and does not allow me to turn it on.

Touch ID hasn't worked with 1Password on this Mac before. I only recently got the keyboard with Touch ID so was looking to set it up. Touch ID does work in all other parts of macOS so far after having the keyboard for about 2 weeks. I've also ensured no other keyboard is paired to this machine.