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Forum Discussion
Touch Id is greyed out, but not working
I've been having this issue recently, randomly, in 8.10.18 on my iMac. After months of good behavior, I've now lost the option for using the fingerprint to open 1Password. If I go to settings, the ...
1P_Dave
Moderator
Moderator@DerringDo
Thanks for the reply. You can find available update options for macOS by following the guide that Tommy posted: Keep your Mac up-to-date – Apple Support (AU)
If you're not seeing an update available then I recommend reaching out to Apple for more assistance as they're in the best position to help. Upgrading to macOS 14 is also an option so that you're running the latest version of macOS on your Mac.
-Dave
