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Forum Discussion
Touch ID not working wit 1Password 8 on M2 MacBook Pro
I am unable to switch on TouchID unlock on my new MacBook Pro with a M2 processor.
I upgraded from an older model that didn't have Touch ID, and installed 1Password8 with the installer downloaded ...
1P_Dave
Moderator
Moderator@rohity
I'm sorry that you're running into the same issue. Since the problem can be triggered by a variety of causes, I'd like to ask you to create a diagnostics report from your Mac so that our team can find the right solution for you:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/691108/#Comment_691108
- Your forum username:
rohity - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
