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Forum Discussion

Super Contributor

2 years ago

Touch ID not working

This discussion was created from comments split from: Sonoma new password source selection menu.

Moderator

2 years ago

I'm sorry that Touch ID on your Magic Keyboard isn't working to unlock 1Password. Just to confirm: have you tried the specific steps in this post: https://1password.community/discussion/comment/698679/#Comment_698679

If you have then can you tell me the following:

Are you using a Mac desktop or a Macbook?
Can you still reproduce the issue after updating to macOS 14.1 and the latest version of 1Password?

I look forward to hearing from you.

-Dave