Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Touch ID with Safari Extension (beta Desktop app, prod Safari Extension)
I said all of this in the screen recording which I have linked, but I'll give you a run down of the info:
Unable to get a beta version of the safari extension. Followed link from your web page and...
1P_Dave
Moderator
ModeratorHello brevmad! 👋
Thank you for reporting an issue that you ran into with 1Password for Safari on the macOS Sequoia beta. I'm not running the beta version myself but the Testflight link is working for me on the stable version of macOS. Can you try this direct link: https://testflight.apple.com/join/wdCBan7N
Do other TestFlight links, from other services work? Are you only running into the issue with 1Password?
when I try to fill out a web form, prompts to unlock the Safari extension but does not give me the option/ability to use Touch ID.
It sounds like communication between the 1Password extension in your browser and the 1Password for Mac app has broken down. Our developers are investigating an issue with 1Password and folks who use multiple Safari profiles (as I see you do in the video that you've provided) and I suspect that you're running into this issue.
Can you try the following steps:
- First, make sure that app integration is turned on for 1Password in the desktop app: 1Password > Settings > Browser > Connect with 1Password in the browser.
- Open Safari's Settings page
- Go to the Extension tab
- Deselect 1Password for Safari on the list and re-select it
- Refresh the web page and test it again
Does that allow you use Touch ID with 1Password for Safari?
-Dave
