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B9039's avatar
B9039
Occasional Contributor
8 months ago

TouchID not working + frequent password prompts in Safari extension

Hi 1Password, I just installed 1Password on a new Mac, and I'm finding that I have to type my password to unlock the Safari extension multiple times per day (it doesn't even offer TouchID), and To...
browser extension
macos
B9039's avatar
B9039
Occasional Contributor
8 months ago

Hi Dave -- thanks for your help. I don't know if I had a typo originally, or if 1Password just updated in the background today, but when I went back to update it said I was on 8.10.38 (the latest), and the issue is still happening (including after a restart).

I've sent in the diagnostics, and the support ID number is PCL-68638-291. Thanks!