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Forum Discussion
rigolo
8 months agoOccasional Contributor
TouchID not working on Macbook Pro M3
I have installed 1Password for Mac 8.10.36 on my new Macbook Pro . The app works fine but it doesn't work with TouchID
Once in a while it will prompt me for my fingerprint and it will error out wi...
1P_Tommy
Moderator
8 months agoPlease use the following steps to create a diagnostic report.
- Open 1Password.
- Press Command and Comma (Control and Comma on Windows). The 1Password Preferences/Settings will open.
- Select Advanced.
- Select Send Diagnostics.
- Select Reveal to locate the report in your Downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
- Your forum username:
rigolo
A link to this thread:
https://1password.community/discussion/146644/touchid-not-working-on-macbook-pro-m3#latest
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You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!