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Forum Discussion
Former Member
3 years agoTouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]
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Since I updated to iO16, TouchID is no longer recognized by apps. The TouchID dialog appears, but then terminates as if the finger is not recognized. 1Password then falls back ...
Jack_P_1P
1Password Team
3 years agoHi @albertvanderiet:
That definitely isn't the experience we want you to have with 1Password for iOS. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
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With your email please include:
- A link to this thread: https://1password.community/discussion/132416/touch-id-ipad-air-4-not-working-in-1pw8#latest
- Your forum username:
albertvanderiet
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
ref: dev/core/core#15937