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Forum Discussion
Former Member
3 years agoTouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]
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Since I updated to iO16, TouchID is no longer recognized by apps. The TouchID dialog appears, but then terminates as if the finger is not recognized. 1Password then falls back ...
GreyM1P
1Password Team
3 years ago@Andy_MacBride If you're having trouble with Touch ID on a Mac, as opposed to an iOS device, this is handled differently, so try the steps shown here first, if you haven't already:
☞ Use Touch ID to unlock 1Password on your Mac — Get help
If you've tried those steps and haven't had success, use the "contact 1Password Support" link at the bottom of the page and we'll be able to help you individually by email.