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Forum Discussion
TouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]
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Since I updated to iO16, TouchID is no longer recognized by apps. The TouchID dialog appears, but then terminates as if the finger is not recognized. 1Password then falls back ...
GreyM1P 2 months after you knew about this issue.. that is all you share? And in a reply to a thread.
No announcement here in the community about this issue. No blog post. No support article. No message in the app store.
Many staff still clueless there there is even an issue. You can't see why we are feeling frustrated?
"we have made significant progress in solving the issue with Face ID and Touch ID in 1Password 8 for iOS and we hope to have good news about this soon."
You wrote:
"I can't comment on another customer's case for privacy reasons.."
Thanks for the patronising reply. I never asked for private information. I asked why you had not provided an update. Stop trying to divert attention.
