Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Former Member
3 years agoTouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]
.
Since I updated to iO16, TouchID is no longer recognized by apps. The TouchID dialog appears, but then terminates as if the finger is not recognized. 1Password then falls back ...
Former Member
3 years agoI am having a similar problem on my iPad (on iPadOS 15.7). I thought it was only with the Safari extension, but I tested the steps above, having set the security settings to Auto Lock on Exit to Immediately.
When I switch back to 1Password (step 4), it prompts me to use Touch ID, but then gives a little shake and says I need to enter my account password before I can use Touch ID.
This started because Touch ID does not come up as an option in my browser, even though the extension is installed and enabled. I have to enter my master password if it hasn't been used recently. I haven't timed the delay, but it's not long. It used to work, and works fine with FaceID on my iPhone.
Any help would be appreciated