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Forum Discussion
Former Member
3 years agoTouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]
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Since I updated to iO16, TouchID is no longer recognized by apps. The TouchID dialog appears, but then terminates as if the finger is not recognized. 1Password then falls back ...
1P_Ben
1Password Team
3 years agoAs Grey noted, engineering has created a fix for the problem. The difficulty is in the logistics of getting that fix into the hands of customers. Our intention is to ship an update as soon as we can, but we have to overcome those logistical hurdles. It won't be until after the 1st of the year, I'm afraid, and then I couldn't say more specifically when it will be after that.
I understand the situation is frustrating and that you'd appreciate more communication, but that is all of the information I have available at the moment. I too am very anxious to see this fix rolled out.
Ben