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Forum Discussion
touchid stopped working
For some reason, touchid has stopped working with 1pass. This seems to have happened in the past week.
TouchID works with my mac for unlocking my machines
i restarted and no luck
OS and app ...
Jack_P_1P
1Password Team
1Password TeamHi @anson:
The next step would be taking a closer look at the specific setup of your Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/132093/touchid-stopped-working#latest
- Your forum username:
anson
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
