Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

iamredd's avatar
iamredd
New Contributor
4 months ago

Traditional Chinese error in the macOS


Since I update to 1password 8, mine interface can't appear the correct language as the attachment share. Please help me to fix this issue.

Thanks
Redd

  • iamredd

    Thanks for the reply. If you've set 1Password to English (US) and you're still seeing Chinese after restarting the app then that definitely isn't right. Can you post a screenshot of the following screen:

    1. Click on the Apple logo  in the menu bar.
    2. Click System Settings.
    3. Click General.
    4. Click Language & Region.
    5. Take a screenshot of this screen.

    Please attach the screenshot to your reply and I can investigate further. Make sure that nothing sensitive is visible in the screenshot. Please also let me know which version of 1Password you're currently using.

    -Dave

  • iamredd's avatar
    iamredd
    New Contributor

    Hello, Dave
    Thank you for your reply. Yes, you are correct. I'm use the English(US) as the main language for 1Password, and I follow your instruction but it doesn't work.
    Also, I found setting/advanced/language can't appear the Chinese language correctly.

  • Hello iamredd! 👋

    I'm sorry that 1Password isn't rendering in the correct language. If you're trying to use English (US), as your screenshot shows that you've selected, then make sure that it is still selected in 1Password > Settings > Advanced and then follow these steps:

    1. Right-click on the 1Password icon in the menu bar and click Quit.
    2. Open your Applications folder, open 1Password.

    Let me know if you still don't see English (US) everyone or let me know if I misunderstood the issue.

    -Dave