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Forum Discussion

Centime's avatar
Centime
New Contributor
2 years ago

Trouble getting started

When I try to change the password on a site to a 1P password, 1P is not an option, only Safari’s keychain. It says that 1P is not installed on my iPad but when I go to download the app, the optio...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Centime

Thank you for reaching out, I can certainly help you change your passwords. You don't need to reinstall 1Password. Before I offer a suggestion can you please tell me the following:

  1. Are you changing your password on a website using your Mac or your iPhone?
  2. Are you using Safari or another browser?

I look forward to hearing from you. 🙂

-Dave