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Forum Discussion
Former Member
2 years agoTrouble saving and using a passkey for Amazon
I've been a happy user of 1Password for several years. I have an existing Amazon account and I recently added the Amazon app to my iPhone. While signing into Amazon via 1Password, 1Password asked if ...
1P_Tommy
Moderator
2 years ago@WilburPost
Personal is largely seen for folks using a Family membership. It's what I see in my view. Apologies, I did not catch which one you were using. I should have said Private/Personal but event that can sometimes cause confusion.
As to the vault being empty that would seemingly indicate that the items are not saved within 1Password (membership vault). Off-hand I'd say you most likely have the data being saved to some other manager or there is even a possibility for different accounts in use. I'd suggest looking at the accounts on each device and ensuring that they are the same. Do you happen to see a Primary vault on any device?