Forum Discussion
juanramonmateos
5 months agoNew Contributor
I followed the steps this user made and still cannot solve this. Please, help me
Hi, I am writing here because the box to use the Trusted Platform Module with Windows Hello is greyed out for me despite having removed and re-added my Windows Hello login options, uninstalled and installed 1Password including the %LOCALAPPDATA% folder and restarted my computer between each step. I want to be able to use the fingerprint reader I purchased. It lets me log in without a problem but does not enable the checkbox to use TPM. My TPM version is 1.2. Please help me with this
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1Password Version: 8.10.56
\nExtension Version: Not Provided
\nOS Version: Windows 10
\nBrowser: Not Provided
Hi, I am writing here because the box to use the Trusted Platform Module with Windows Hello is greyed out for me despite having removed and re-added my Windows Hello login options, uninstalled and installed 1Password including the %LOCALAPPDATA% folder and restarted my computer between each step. I want to be able to use the fingerprint reader I purchased. It lets me log in without a problem but does not enable the checkbox to use TPM. My TPM version is 1.2. Please help me with this
\n\n
\n
\n
1Password Version: 8.10.56
\nExtension Version: Not Provided
\nOS Version: Windows 10
\nBrowser: Not Provided
\nI followed the steps this user made and still cannot solve this. Please, help me
\nI followed the steps this user made and still cannot solve this. Please, help me