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Forum Discussion
Former Member
2 years agoTwo-Factor Authentication for EA doesn't work
Two factor authentication for EA (aka EA Origin) doesn't work.
1Password keeps on failing to read any of the QR codes that the site generates.
The site lets you choose between iPhone, iPad, Andro...
1P_David
1Password Team
2 years agoHi @muhhy ,
Thanks for providing further details along with screenshots!
It appears that you're clicking somewhere else as options the screenshot and options you mentioned are not coming from 1Password. Can you first double-check and confirm that you have a Login item saved in 1Password for EA Origins? This will be necessary in order to add two-factor authentication. If so, I'd like to ask if you can try the following steps:
- Unlock 1Password in your browser.
- Visit the EA Origins website, autofill your credentials, and sign in.
- Navigate to the EA Origins account Security settings and complete the steps necessary to show the QR Code on the screen, as seen in your screenshot for step 5.
- Click the 1Password icon in your browser's toolbar and ensure the EA Origins item is currently selected.
- Within the EA Origin's item click the kebab menu ( â‹® ) next to the "Autofill" button, then select "Scan QR Code".
Let us know if you're able to successfully scan the QR code to store a one-time password in 1Password.
I've also included our support guide for using 1Password as an authenticator below for reference:
Looking forward to hearing from you!